Billing refund

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  davidmilodavidson · Member · Aug 28, 2013 at 12:13 pm

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  I am not using the page romercraft.com and therefore want a refund of the 99USD for the upgrade made on the 26th August 2013.

  The blog I need help with is: (visible only to logged in users)

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  davidmilodavidson · Member · Aug 28, 2013 at 12:50 pm

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  I’m getting this statement when trying to log in to the page now:
  An error occurred while refunding your upgrade. Please contact support

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  staff-ozmodiar · Staff · Aug 28, 2013 at 10:01 pm

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  I can help you with that.

  I will need to know if you would like to keep or cancel romer-craft.com?

  Just to clarify, if you want to cancel your domain romer-craft.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using romer-craft.com again in the future, I suggest that you do not choose to cancel. You would then receive a pro-rated refund of $81 ($99 minus the $18 domain registration).

  Please let me know if you have further questions or if anything is unclear.

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  davidmilodavidson · Member · Aug 29, 2013 at 7:32 am

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  Hi Rootjosh, thank you very much!
  I would like to cancel the domain. I don’t need it now or in the future, it was a mistake from the beginning, I just forgot all about it.
  Best regards
  David

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  staff-ozmodiar · Staff · Aug 29, 2013 at 5:17 pm

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  I have canceled the domain and processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  davidmilodavidson · Member · Aug 30, 2013 at 8:03 am

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  Hi Rootjosh, tank you, it’s very kind of you.
  Have a good day!