Billing / Verify Account

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  stardom101mag · Member · Apr 28, 2023 at 7:24 pm

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  Hello

  I am trying to verify if I have an account on file with these email addresses? (email visible only to moderators and staff) or (email visible only to moderators and staff)

  My wife card ending 5925 continues to get billed for $19 monthly, I need confirm

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · Apr 29, 2023 at 1:56 pm

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  Hi there,
  
  Both of the emails you provided are connected to WordPress.com accounts, but neither has any active monthly upgrades connected to them.

  If you aren’t sure about the charge on your bank statement, you can fill out the form at http://wpchrg.com, and it will help you find the correct account along with what you were charged for. You can also reach out to billing support there directly.
  
  Hope this helps. Let us know if you have any questions. Thanks!