Billing – want to Cancel

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  jennydancealongcomau · Member · Jul 31, 2023 at 5:58 am

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  I got an email saying that Woo will be taking $79 for Auto Renew of Store Credit on my website to (email visible only to moderators and staff) – I want to stop the payment and cancel please.

  The email was sent to
  (email visible only to moderators and staff)

  But then when I tried to login, it said I didn’t have an account? But that’s the email you sent it to? So I created an account so I can talk to you and stop payment. Thanks,Jenny Reye Owner DAnceAlong 0410 578 649

  Self-declared URL: http://www.dancealong.com.au
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 31, 2023 at 6:20 am

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  You created an account at wordpress.com instead of logging in to your WooCommerce account at https://woocommerce.com/my-account/.

  Once logged in to your WooCommerce account you’ll be able to manage your purchases and cancellations

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  aisajib · Member · Jul 31, 2023 at 12:33 pm

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  Hi there!

  I don’t see any WooCommerce subscriptions on this WordPress.com account. Could you reply to the email you received? That should send it to the WooCommerce support team with information to look up the correct account for you.

  Thanks!