Billings not showing
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Hi all, we have a website with WordPress and I am logged in to the user dashboard. I followed the guide on how to view Billings but there is nothing in our recent payments. I am so confused trying to understand how we are being billed on an annual basis, but I can’t see anything!
Thanks! -
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I guess those billing where on another account. To find out what those billings are about, go to https://wpchrg.wordpress.com/
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Hi there!
There are no sites and so no subscriptions under the account you’re reaching out from. What’s the address of your site? Could you have opened it under a different account of yours?
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Hi there, just noting that the second reply with the site address from minglemarketsaustralia was caught in our forum spam filter.
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Ah, thanks for pointing that out @justjennifer, somehow I haven’t noticed that!
@minglemarketsaustralia, your site is indeed owned by a different account of yours. If you’re having problems accessing it, please check out this page and fill out the Account Recovery:
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