Bills

  • Unknown's avatar

    We made ​​two charges visa in January 2015 and December of that year , without giving any reason for it, without referring bill without knowing under these charges .

    How can we apply the bills and ask them to change the method of payment of visa to a checking account ?

    Thank you,

    The blog that I need help is salipabogados.com .

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

    Note: Automattic Inc. https://automattic.com/ owns WordPress.com and other products too likes Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to a the registered email address for each username account so if you have more than one username account that could be confusing you.

  • Hi there,

    You were charged for salipabogados.com back in December. Were you wanting that custom domain still? If not, I can definitely refund the purchase for you.

    So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Just wanted to give you a heads up!

    Let me know if you want to proceed with the cancellation.

    Thanks!

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