black and white photos

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  estherfromolmsted · Member · May 21, 2011 at 3:57 pm

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  I don’t seem to be able to upload black and white .jpeg photos. any suggestions?

  thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 21, 2011 at 4:09 pm

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  When you have difficulty uploading images there are troubleshooting steps you can take. Firstly where are the images? Are you trying to upload them from your computer or are they hosted elsewhere online? Have you followed these instructions?
  http://en.support.wordpress.com/images/

  Have you optimized and presized the images to fit within the confines of the maximum displayed image width for your theme prior to trying to upload them? I’m asking because we frequently find people are trying to upload and display HUGE images in small spaces.
  http://wpbtips.wordpress.com/2009/07/23/maximum-image-width/

  If you are having problems uploading images then the most likely causes are:
  The file size of the image is too large.
  Your connection is slow.
  You have a browser issue. http://en.support.wordpress.com/browser-issues/
  There is a problem between your computer and the WordPress.com server. (You do not have a direct line here. Your connection will go through any number of hubs before it gets here and one problem along that line will cause you problems.)

  Troubleshooting Image Uploads

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  estherfromolmsted · Member · May 21, 2011 at 5:31 pm

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  The file size is 1000×725 pixels.

  I have successfully uploaded a dozen other (color) pictures–instantly, with no problem.

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  timethief · Member · May 21, 2011 at 5:43 pm

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  What is the image extension? It must be one of these:
  Images
  .jpg
  .jpeg
  .png
  .gif

  What exactly happens when you try to upload the image?

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  estherfromolmsted · Member · May 21, 2011 at 6:00 pm

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  I think I have solved the problem. The title had a closed parenthesis immediately before .jpeg

  ).jpeg

  removing the parenthesis allowed the photo to be uploaded.

  Many thanks!

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  timethief · Member · May 21, 2011 at 6:07 pm

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  YAY! That’s great news. Thanks so much for returning and telling us that you have resolved this issue. Happy blogging. :)

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  estherfromolmsted · Member · May 21, 2011 at 6:16 pm

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  Grin! thank goodness stupidity isn’t contagious!

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  timethief · Member · May 21, 2011 at 6:33 pm

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  No kidding. I have made so many stupid mistakes that I would have infected a multitude by now. LOL :D