Black Screen

  • Unknown's avatar
    ajanabi2 · Member ·

    Our website is http://www.ram-gcc.com

    Every time i click anywhere on the site, a black screen pops up with a small white X in the top right corner.

    I have tried disabling plugins to troubleshoot the issue but to no avail.

    When I press Esc the black page vanishes and the command that I wanted such as opening the about us page will happen/open but if I press anywhere else again the same thing will happen.

    So I can technically browse the website but I would have to press Esc after each click to get rid of the black screen that pops up each time.

    Please help.

  • Unknown's avatar
    ryrhino00 · Member ·

    Hi,

    This forum is for sites hosted with WordPress .com

    Your site is using hosting with WordPress .org
    software.

    WordPress.com and WordPress.org are two independent entities, and things do not work the same on each of those versions.

    Your site hosting information can be seen at this link.

    https://gwhois.org/ram-gcc.com+dns

    Please use the WordPress.org forum for help.

    You will need to create an account there to be able to use that forum.

    https://wordpress.org/support/forums/

    If you want to know the differences between .com and .org please read this document.

    https://wordpress.com/com-vs-org/

    Your hosting provider’s support may also be able to help

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