Black screen when I go to edit home page

  • Unknown's avatar
    ryleenford · Member ·

    Why does my screen go black when I try to edit my home page? I’ve attempted everything to troubleshoot but nothing has worked so far.

    I’ve tried

    • clearing cache and cookies
    • using a different device
    • using a different browser
    • signing out and signing back in

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    marlonla · Member ·

    Hi @ryleenford hope you are doing well today!

    In order to receive a fast response from Happiness Engineer from WordPress.com staff would be helpful if you are able to share a screenshot showing how the issue occurs on your side.

    Also visit https://www.whatsmybrowser.org/ and clique green button copy and share the URL copied.

    Sharing this screenshot and info will accelerate you support!

    Hope this has been helpful!

  • Unknown's avatar
    factotumink · Member ·

    I am having the same problem. Please tell us why the editing screen is now black and how to return it to white.

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