Black silhouette of a mobile phone attached to the end of a post

  • Unknown's avatar
    eimilia · Member ·

    I published a post on a friend/s behalf today, and the image of a “black silhouette of a mobile phone” has attached itself to the end of the post. It went out like that via email, and it is there when you go to the site.

    Is anyone familiar with this issue? I don’t see how to remove it.

    Before I published the post, I asked the Support bot about it; it assured me the silhouette would disappear upon publishing the post. The bot was wrong.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    eimilia · Member ·

    P.S. This image is Unwanted. Need help on how to remove it.

  • Unknown's avatar
    eimilia · Member ·

    I have gone into the code and deleted some code that was on the end something like “wp-story wp-block-jetpack-story” (within a div class)

    Hopefully that is what it was.

    Have been so frustrated with the non-help of WordPress yesterday and today. It has felt like I am in a large empty auditorium by myself. I DO have a paid account elsewhere with WordPress. And have only been here to help someone else out.

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, sounds frustrating for sure. You didn’t get a reply here earlier most likely because we would have needed more information before helping, like a direct link to the post in question so someone could take a look.

    Here’s a guide that explains how to get help in the forums as well as a forum sticky with additional information.

  • The topic ‘Black silhouette of a mobile phone attached to the end of a post’ is closed to new replies.