BlackCoffee.pro user
-
The user / site BlackCoffee.Pro is what appears to potentially be a spam account that has routinely followed my blog every day, or every few days, without fail- and has done so since I posted an article mentioning Coffee… This is despite my repeated removal of their account from my viewer’s section using the people-> followers -> Delete feature, and has forced me to privatize my blog in an effort to attempt to get them to go away (which will likely have 0 success); spam report system does not function correctly for me on either Firefox or Chrome, even with appropriate script and browser updates, and refuses to submit a spam claim / report.
Short of literally blocking the user, I’ve tried everything WP’s platform currently offers in order to make them go away- and I really shouldn’t have to privatize an intentionally public blog in order to get one spam account / particularly annoying use to go away. Honestly, it would just be better to give us a d$#@ block feature already… But since WP refuses to do that ‘because people can circumnavigate it by making a different account’ (an excuse that’s stopped literally no other company / platform from implementing one), I’m forced to ask staff to correct the issue via the forums again- and will likely get just as useless an answer as last time. So whatever. Here it is as directly suggested / requested of me by WP’s Twitter today… Do with the information what you will.
The blog I need help with is: (visible only to logged in users)
-
Unfortunately, you are posting to the wrong support forum. WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting and local installs have different logins and different support documentation.
We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
………………………….. I am a WordPress.com site………………………… My url is literally right there at the end of the message, added by your own systems automatically when the ticket is created: http://yeslittlehummingbird.wordpress.com
Not once in the 10 years I’ve been blogging using WordPress have I ever had a .ORG webstite.
-
Hi there,
Based on what do you think this is a spam follow? This could just be someone who is interested in following your blog, and keeps refollowing it each time you remove it because they probably think something went wrong the first time they tried to follow.
The fact that the website linked to someone’s username is in maintenance mode doesn’t mean they’re a spammer. It just means they are likely working on their own site, and not ready to have it public yet.
That said, there is no way to block someone from following your site. If your site is public, anyone with a WordPress.com account can follow it via the Reader, anyone with an email address can subscribe to email notifications on the site, and anyone can follow your site’s RSS feed directly in any online or app-based RSS reader that exists.
The only way to prevent someone from following your site is to set it to private – then only people you specifically invite will be able to see it.
It’s not clear why you think this is a matter for the self-hosted forums. The community on WordPress.org has no control over how the Reader or Following feature on WordPress.com works, and the OP made it very clear in their post that this matter is regarding a follower on a WordPress.com site.
-
Several things suggest to me that this may be a spam blog in some capacity- including repeat and daily behavior over the last 6 months that’s reminiscent of crawler bots, or people who use crawler bots to artificially follow accounts / increase followers; I don’t know about you, but normal people don’t find your blog in the ~52nd page of generic search results for “Latte”, follow it to the exact same post every single time, and never look at any other post on your blog… Then repeat that behavior almost every single day for 6 months even if you don’t remove them from your viewer’s list.
I’m aware I can’t block them and that the only way to prevent people I don’t want following me from following me is to make my blog private (I’m also aware that your company’s reasoning for refusing to implement any sort of a proper block feature can be summed up as “completely f$&king idiotic“). But even if they wind up just being another generic human with an idiot complex? The behavior at least warrants investigation- and your spam report form has been broken for me for years regardless of the browser.
-
Since your company won’t give me a proper block feature to deal with the problem myself, I have to have one of you do it… And since your spam report feature apparently doesn’t work for me, I’m forced to use this inefficient system to apparently bring it to your attention.
Like I said initially… Do what you want with the information or not. I don’t expect any sort of solution given my lack of positive experiences with any of support tickets I’ve put in since starting with this platform in 2011. But I’ve fulfilled the obligation of “getting in touch with [Wordpress]” so they can “investigate” / “help how they can”- as I was instructed to do by whatever human behind their Twitter account, just so they can say “they tried”.
-
There is no way to block this person from following your site, as I said above. We can block an account from following any sites on WordPress.com at all, but there is no behaviour on the logs for the owner of that site that would justify such an action, and no evidence that that account is engaging in some kind of automated following.
- The topic ‘BlackCoffee.pro user’ is closed to new replies.
WordPress.com Forums 