blackswanlake.org – cannot manage a domain I purchased

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  blackswanestates · Member · Mar 15, 2022 at 12:39 am

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  I need to be able to access the DNS for blackswanlake.org. I used to have a paid plan. If I move from the free plan back to a paid one, will I be able to do so?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  blackswanestates · Member · Mar 15, 2022 at 12:39 am

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  I need to be able to access the DNS for blackswanlake.org. If I move from the free plan back to a paid one, will I be able to do so?

  WP.com: Yes
  Correct account: Yes

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  blackswanestates · Member · Mar 15, 2022 at 12:41 am

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  I need to be able to access the DNS for blackswanlake.org. I used to have a paid plan. If I move from the free plan back to a paid one, will I be able to do so?

  WP.com: Yes
  Correct account: Yes

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  supernovia · Staff · Mar 15, 2022 at 1:47 am

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  Hey there, it looks like you accidentally made three posts about the same problem, so I’ve merged them together.

  This domain expired quite a while ago, and now it’s in domain redemption:
  https://wordpress.com/support/domains/domain-expiration/#redemption-period

  The registrar charges an $80 fee to retrieve it at this point. Because domain redemptions are time-sensitive, I’ll send an invoice right now.

  You’ll want to take care of that ASAP and update us here.

  Or, you can just let the redemption process continue. That usually takes several weeks, and there’s a significant chance of losing the domain to another buyer if someone else happens to want it. If you want to use that option, let us know so we can cancel the invoice.

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  blackswanestates · Member · Mar 15, 2022 at 3:42 am

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  Thank you for the reply. Yes that duplicates were an accident.

  Where will the invoice be sent?

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  kokkieh · Staff · Mar 15, 2022 at 5:51 am

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  Hi there,

  The payment link was sent to the email address for your WordPress.com account. That’s the email address you’ll see if you visit https://wordpress.com/me/account

  I just re-sent it as well in case the first one didn’t go through.

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  blackswanestates · Member · Mar 15, 2022 at 5:55 am

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  Thank you! Thank you!

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  kokkieh · Staff · Mar 15, 2022 at 8:03 am

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  Any time :)

  Please let us know here once you’ve completed the payment, and we can start the process to recover your domain.

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  blackswanestates · Member · Mar 15, 2022 at 2:18 pm

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  Payment has been completed. Please start the process to recover the domain.

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  kokkieh · Staff · Mar 15, 2022 at 2:45 pm

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  Thanks. We’ve emailed our domain provider to restore the domain. This can take up to 48 hours, but we’ll let you know as soon as we hear back from them.

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  jordesign · Staff · Mar 15, 2022 at 10:53 pm

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  Hi there, the domain is now restored to your account once again. You’ll be able to access the DNS Records by:

  * Going to Upgrades > Domains
  * Clicking on your domain blackswanlake.org
  * Clicking on the title ‘DNS Records’ and then clicking the ‘Manage’ button.