Blank Admin Pages?!

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  llloffortcollins · Member · Mar 31, 2022 at 7:15 pm

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  Hi there,
  I was able to log in today and did a plug in update from the admin page and then when I went to do another update (for the WP to 5. something…) everything has gone blank. This is a local non profit and has recently come to me to lead; so I don’t have some of the original set up information from WordPress and it isn’t in our shared email associated with the page (of course). How do I fix this??

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-sheva · Staff · Mar 31, 2022 at 9:11 pm

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  Hi @llloffortcollins,

  Looking at your account, you have no sites listed. Do you perhaps have another WordPress.com account (or Jetpack-connected site), and could you please share your site URL?

  Please keep in mind, these forums are for sites hosted on WordPress.com managed hosting. If your site is hosted elsewhere, help is available in the WordPress.org forums or by contacting your hosting provider.

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  llloffortcollins · Member · Apr 1, 2022 at 4:25 pm

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  I have a .org WP … maybe this is the wrong support forum? This is not my wheelhouse.

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  staff-sheva · Staff · Apr 1, 2022 at 4:34 pm

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  Yes, that’s most likely the case. I suggest contacting your hosting provider. If you’re not sure who that is, you can use a WHOIS service to look that up: https://gwhois.org/

  Hope that helps.