Blank Blinking Boxes when trying to renew domain

  • Unknown's avatar
    tortugadebarro · Member ·

    Hi, I got an email from Anne F. stating:
    “I was just notified that your subscription renewal for tortugadebarro.com didn’t go through. This is most likely because the card we have on file is expired. We were attempting to renew the domain registration for tortugadebarro.com.

    I wanted to give you a quick heads up so you can change your information and continue running your website without a hitch. That way, your fans won’t miss a beat!

    Click the button below to update that information (it takes less than a minute!), and you’ll be all set to continue delivering your message to the world.

    Keep my subscription
    Thank you for using WordPress.com!”

    I clicked the button and was sent to the checkout but all the words are covered by blinking/flashing rectangles where the words should be. How can I renew?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Here’s a direct link to your Purchases page:

    https://wordpress.com/me/purchases/tortugadebarro.com/5586977

    Click on the “Renew Now” button to proceed with the renewal.

    If you still see weird flashing rectangles, let me know to further troubleshoot it.

  • Unknown's avatar
    tortugadebarro · Member ·

    I am still seeing the flashing boxes unfortunately. HELP!

  • Unknown's avatar
    tortugadebarro · Member ·

    ahhh! I simply logged out of my account and logged back in and the problem corrected! Renewing now!

  • fstat · Staff ·

    I’m glad that you got this sorted!

    Please let me know if you need help with anything else :)

  • The topic ‘Blank Blinking Boxes when trying to renew domain’ is closed to new replies.