blank images in media library

• 

  ordershookheadzcom · Member · Jan 5, 2022 at 4:00 pm

  • Copy link
  • Add topic to favorites

  Images are blank in my media library. When i loaded them they were all there – then went to create new categories and products and most of the new ones (but not all) are now blank when creating new product/category. Went back to media library and same – most are blank.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-sheva · Staff · Jan 5, 2022 at 11:02 pm

  • Copy link

  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result, we don’t have the ability to take a closer look at your site.

  Instead your host (Hostinger) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I hope that helps point you in the direction.