Blank Page at Checkout

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  shoptruthwearattire · Member · Oct 16, 2020 at 6:58 pm

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  We are running into a blank page during the checkout process of our website.

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  staff-mckluskey · Staff · Oct 17, 2020 at 10:24 am

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  Hi,

  Are you talking about truthwearattire.com? If so, that site is not hosted with WordPress.com but with HostGator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.