Blank page when trying to add/edit post

• 

  marcobgcom · Member · Apr 25, 2022 at 8:08 am

  • Copy link
  • Add topic to favorites

  Hello! I’ve installed and integrated successfully Crocoblock solution for Elementor website with booking engine. Now when I try to add new page via Pages -> Add new it redirects me to a completely blank page with no data on it. The same happens when I try to edit any of my existing Pages. Could you please support,
  Thanks.
  Radostin

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Apr 25, 2022 at 5:40 pm

  • Copy link

  Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And you can find Elementor’s support at https://elementor.com/support/