Blank screen
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When I attempt to edit any of the pages or posts on my WP site all I see is a blank screen. I can log in fine and can see the list of pages and the list of posts, but when I click on any of them to edit all I get is a blank screen and am unable to access anything further.
The blog I need help with is: (visible only to logged in users)
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Hi there! Just to check, does this also happen after you go to http://futuremakers.nz/wp-admin too?
If so, could I ask you to take a look at your browser settings? It may be that your browser is preventing cookies from tracking that you’re logged in when moving from your WordPress.com account to actually managing your site. We have a guide to help you check this over – it’s titled ‘Preview problems’ but is valid for editing problems too:
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. Learn more about how cookies are used on WordPress.com. If you can’t preview your posts, pages, or themes on your site, you may need to enable third-party cookies in your web browser. Checking your browser… [third-party-cookies-check] How to -
Thanks for this suggestion.
I can confirm that this happens when I am going through https://futuremakers.nz/wp-admin/
I have also tried in other browsers with the same result
I’ve tried using an incognito window – same result
I have checked my browser cookie settings and they are fine
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Hi there,
After a closer look, it seems there is an issue with the Smart Slider 3 plugin that you have uploaded to your site. I have deactivated it and was able to get the editor to load. Are you able to do so was well?
Because Smart Slider 3 is a 3rd party plugin (we are not connected to the folks that created it) we are not able to offer a fix here, but in researching this issue I see the plugin devs have identified this issue and offered a fix
You can follow their instructions here to enable the fix: https://wordpress.org/support/topic/plugin-is-incompatible-with-gutenberg-plugin/#post-16712956
If you continue to have issues even after that fix, you can post here to get their dev team to take a fresh look at the problem: https://wordpress.org/support/plugin/smart-slider-3/
Thanks!
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thanks – this has worked
appreciate your support here – and the link to the fix
thank you
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