Blank screen problem
-
I have only just set up my blog and have hit some problems. I can’t delete posts, i can’t delete links, and i can’t change the theme. Every time i try to do any of these things i just get a blank screen and i have to click the back button to return. Can anyone tell me what is happening please and how i can solve this problem. Thanks
The blog I need help with is: (visible only to logged in users)
-
I suggest starting out with clearing your browser cookies and cache –> Browser Issues If that doesn’t fix the issue then I recommend contacting staff –> http://support.wordpress.com/contact/
-
-
I’m suspecting there has been some sort of update in the back end that is causing this issue since others are seeing it also.
What browser and browser version are you using?
-
-
I was just curious on that and don’t know why it is happening. In IE8 on XP, I do not get any blank pages, so there is a possibility that Vista, through some recent upgrade has a setting that has been changed that is causing the problem.
The above is pure speculation since I don’t have Vista.
Contact staff as t3ck suggests and include the browser and version and that you are using Vista when you contact them.
-
Ok i will do that as i’m stuck with being unable to do anything with a new blog. Thank you
-
I’ve been having the same problem, but only with deleting spam comments, and I’m running XP. Very strange.
-
Try another browser. Download and install Firefox 3.5 and give it a try. If you still have the same problem, you can delete Firefox if you wish.
-
Same problem with me and also when i log out i get a blank screen and am not completely logged out. The only way to log myself out completely is to keep deleting browsing history. I can’t delete anything or change theme either. I’m also IE8 Vista
-
@thesacredpath I’m already running firefox – I was able to successfully delete the spam there. Since I am running IE8 and Windows XP Pro, I suspect that means the conflict is with IE8 and not the underlying system. Is that something work reporting to staff (although I’d imagine they’re already aware)?
-
Definitely contact them. I’ve has zero problems with IE8 and white screens anywhere. I just spent some time testing and do not have the issue.
-
I reported it to staff and await a reply, i don’t know how long they take to reply but it’s night time here now and i for one am off to bed!! I hope it gets sorted as i can’t even set up my blog. What a nightmare.
-
When i log out and get the blank screen (i thought it was blank!!) i’ve now noticed up in the corner it says..No cheating allowed here…That is really freaky what is that about?
-
I think it’s just part of the whole problem. Report it to staff.
Funny, these things usually happen on a Friday.
-
OK..It was just a bit freaky seeing something like that. I dread to think what will happen Friday then!! Thanks
-
- The topic ‘Blank screen problem’ is closed to new replies.