Blask theme – Instagram
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Hi, i’m trying to add my instagram feed, but it comes up with an error each time – can you please advise?
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Hi there,
Are you using the Instagram widget provided by the theme? It should ask you to authorise Instagram access (with your profile) to set up the feed.
What kind of error does it display, in detail? Thanks!
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Hi yes – I have been using the Instagram Widgit, but then I click to authorise, this takes me to another tab to authorise my account – I then login to instagram, and then the page refreshes to take me back to wordpress, but it hasn’t saved my widgit. It takes me back to the main customiser page and nothing has changed.
Does this make sense?
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Yes, it does. Thanks for sharing this detail :)
I’m tagging this thread to staff attention as I suspect it can be a problem related with the APIs.
Please subscribe to the thread if you haven’t already so to get notified when the Staff get back to you.
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Is your Instagram account public? It needs to be in order to use the widget.
When I visit the account linked via your social media menu, I get a “not found” error there:
https://www.instagram.com/@michaelamanning/ -
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Can’t think why you can’t see my account? When you search for my username in the search bar does it appear?
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Ah! I know why the link doesn’t work now, I’ve corrected that – but it still doesn’t let me authroirise my account. It still refreshes and makes no change to my widgets
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I can see your account, Michaela :) https://www.instagram.com/michaelamanning/
Just as a precaution, can you clear the cache of your browser and try again with the Instagram widget, to see how it goes? Thanks!
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Wait guysssss! I’ve done it, it won’t let you login and then authorise but if you login first and then authorise later. Thanks for your help!
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