Blaze Promotion

  • Unknown's avatar

    Good day
    I come across this new advancement and I was so excited to participate but it quite unfortunate that while I was trying creating my campaign and input the card number. It wrote invalid card details.

    What I noticed there is the space for card number not meant for card like the one am using.

    As the space provided can only take 16 digits why mine is more than 16 . (redacted by staff) (Nigeria)

    I would be glad if I can get a possible solution on this.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    Thanks for reaching out and thank you for your patience whilst we look into this!

    As the space provided can only take 16 digits why mine is more than 16 .

    This is in fact the issue you’re facing. Currently, the payment system for Blaze caters for cards that are 16 digits and no more, which is the most commonly used.

    Do you have access to a payment method that uses 16 digits? Additionally, is the payment provider able to provide a method that’s 16 digits?

    Many thanks in advance.

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