block and preview

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  meowiesite · Member · Oct 22, 2020 at 3:46 pm

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  When I am in a draft in the block editor and I try to preview (because what you see is not what you get) the preview does not work, and when I go back the post is gone. This has ?happened twice. Advice

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  staff-mckluskey · Staff · Oct 23, 2020 at 7:31 am

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  Hi there!

  What’s the address of the site you’re working on?

  Can you explain exactly what happens when you press the button Preview? What browser do you use? Have you tried clearing its cache? You can find here more information on how to clear the cache depending on your browser:

  https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

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  meowiesite · Member · Oct 23, 2020 at 5:48 pm

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  When I press preview, it goes to a loading page, then never loads. I routinely empty my cache. I don’t want to keep trying because I lose my post!! the site address is peggyarndt.com

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  staff-ozmodiar · Staff · Oct 23, 2020 at 9:58 pm

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  Hi!

  We can absolutely help you sort this out.

  However, as a WordPress.com Premium plan subscriber, you have access to our livechat support team. And contacting them will likely be a faster way of helping you get your site up and running:

  https://wordpress.com/help/contact

  If you cannot (or do not wish to) use the livechat system, let us know and we will be happy to help you here in the forums!