block IP access

  • Unknown's avatar
    chantalsokhornphoto · Member ·

    The administrator block IP access and I am the admin. how can this possible? I can’t even get into my blog to write new ones.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    You should reach out to your host InMotion for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.

    I hope that helps!

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