Blocked account

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  ssp949 · Member · Oct 9, 2019 at 6:35 pm

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  I’m an admin on a web site called jerrygoldenretirement.com. For the last couple of days, I’m having a lot of trouble with wordpress. Before I was made an admin, I was locked out, after I was made an admin, I continued to be locked out, and now wordpress itself won’t accept the username/email/password I set up. What exactly am I supposed to do here? I was forwarded an ‘unblock’ email by our technical team, I followed the instructions to the letter, and I was told my username and password are invalid now. And yet, now I’m logged in, but blocked from editing.

  The blog I need help with is: (visible only to logged in users)

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  nickpagz · Staff · Oct 9, 2019 at 7:44 pm

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  Hi there,

  I’ve just responded to the email you also sent to us with more details on where that site is hosted as it’s not a WordPress.com site.

  Best of luck!