blocked account

stowelinkinc · Member · Sep 17, 2016 at 3:52 pm
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i just published my post a yesterday and shared the link to my friends to read the post and comment on it.today i woke up to a blocked account and i dont know how i can fix that.please could you fix my page i really need help with that because i go new posts and i cant post them now.tell me what i did wrong too so that i dnt repeat that next time

The blog I need help with is: (visible only to logged in users)
justjennifer · Member · Sep 17, 2016 at 4:49 pm
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Whatever that is appearing on your site at stevenstowel.wordpress.com, it is NOT an official WordPressdotcom notice. (temporary screenshot)

Is there any chance you have post by email enabled on your site?

If so, go straight away to your WP Admin Dashboard and disable it and I also suggest changing your email account password. https://en.support.wordpress.com/post-by-email/
justjennifer · Member · Sep 17, 2016 at 4:50 pm
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(temp screenshot)
stowelinkinc · Member · Sep 18, 2016 at 4:11 pm
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well i don’t understand but no i don’t have post by email enabled in my site.so i guess that’s not the problem.its really stressing me up and my fans are really waiting for my next posts .please help me get this done as sone as possible.and thank you justjenifer i appreciate your help.
justjennifer · Member · Sep 18, 2016 at 5:23 pm
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You’re welcome.

Just to confirm that the site you need help with is stevenstowel.wordpress.com
stowelinkinc · Member · Sep 19, 2016 at 10:13 am
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yes its stevenstowel.wordpress.com
stowelinkinc · Member · Sep 19, 2016 at 10:14 am
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so all the help and all the support you can give me towards getting my account back will be appreciated
brookedot · Member · Sep 20, 2016 at 3:42 am
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Hi @stevenstowel,

I can confirm that your site was not blocked by WordPress.com as JenT has mentioned.

If you did not publish the “blocked Post” then we strongly recommend updating your password. We recommend never sharing your password with any other user and enabling two factor authentication on your site.

For more on our best security practices see:

Keep Your Site Safe and Secure
stowelinkinc · Member · Sep 28, 2016 at 10:06 am
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how exactly do i change my password
plus will i ever be really able to get back the content i posted on that page??
but it seems that it was blocked by wordpress since i cant access any of my past posts.
kokkieh · Staff · Sep 28, 2016 at 11:15 am
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The link @bdukes gave you explains how to change your password and all our other security features. You can change your password from this link:

https://wordpress.com/me/security/

To be on the safe side, please also change the password on your email account, as someone who have access to your email would also be able to gain access to your site that way.

I’ve also sent you an email. Please reply to me there if you have further questions.
stowelinkinc · Member · Oct 4, 2016 at 10:42 am
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i have now finished changing my password Ive also done the double authentication process and printed the backup codes.so if you could please try to bring back my previous content and allow me access and publish new posts on the site i will really appreciate your efforts.pleas please i need this to work for me.
kokkieh · Staff · Oct 4, 2016 at 1:14 pm
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As we’ve taken this to email I’m going to close this thread. Please reply to the emails I’ve sent if you need any more help.

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