Blocked account

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  joeteng59 · Member · Nov 14, 2017 at 8:52 am

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  Hi there

  My blog has been blocked and I can’t seem to access it. I need to get my blog back and I’m worried it’s been deleted. Can you help recover it please

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  akumarjain · Staff · Nov 14, 2017 at 8:57 am

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  It would help staff member/ volunteers if you can share the blog address you need help with.

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  joeteng59 · Member · Nov 14, 2017 at 9:46 am

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  http://www.foodpunkjoe.wordpress.com

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  akumarjain · Staff · Nov 14, 2017 at 10:00 am

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  https://www.foodpunkjoe.wordpress.com is marked private so I can’t view it. The only thing I can tell you is to make sure that you are logged in to the same WordPress.com account which owns this website.

  I am tagging this thread with modlook tag for the attention of the support staff. Please wait while someone from the support team gets back to you on this.

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  joeteng59 · Member · Nov 14, 2017 at 10:05 am

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  I’m on my wordpress account but it says I don’t have any sites. But when I click on my blog address it says its blocked. Does that mean its permanently deleted?

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  fstat · Staff · Nov 14, 2017 at 10:09 am

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  Hi Joe,

  The blog foodpunkjoe.wordpress.com is not deleted. It’s owned by a different WordPress.com account. To gain access to that blog please log-in into that account.

  If you have lost access to that account, please read this documentation on how to recover access to your account:

  Recover Your Account

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  akumarjain · Staff · Nov 14, 2017 at 10:14 am

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  @sweden04122gmail, please do not post any sort of advertising links here.

  @fstat can the link posted by @sweden04122gmail be removed?

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  joeteng59 · Member · Nov 14, 2017 at 10:22 am

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  is there someone with a live chat please?

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  akumarjain · Staff · Nov 14, 2017 at 10:28 am

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  @joeteng59, if you have a WordPress.com paid plan, you’ll have access to priority Live Chat Support from the same account which owns the paid plan. See https://en.support.wordpress.com/live-chat/ for more details.

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  joeteng59 · Member · Nov 14, 2017 at 12:13 pm

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  Hi guys I’ve got my blog site back but there’s one other problem. It still says I have no site on my profile. How do I get that back so I can publish and edit work.

  Again my WordPress site is this

  https://foodpunkjoe.wordpress.com

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  fstat · Staff · Nov 14, 2017 at 12:29 pm

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  Hi Joe,

  As I already said the blog foodpunkjoe.wordpress.com is owned by a different WordPress.com account than the one you’re using to post to this thread.

  To be able to manage that blog you need to log-in to that account. If you have lost access to that account please click on the following link to reset your password:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Please note that you have to use the email address associated with your other account, not the one associated with the account joeteng59.