Blocked and Not getting recovery emails

  • Unknown's avatar
    downtoearthmamablog · Member ·

    I cannot login it says I’m blocked for security reasons. I have now many times requested the email login or password change and I am not receiving any emails, including in spam/junk. I cannot find any option for support.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Howdy –

    The domain the-fairbanks-four.com is associated with a different user account. You can use the payment details from the personal plan that was purchased on that account to recover the login credentials. The directions are on this account recovery form. Please write back if I didn’t answer the question and if more help is needed.

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