Blocked from logging into a blog "due to security reasons"
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— denied access for security reasons —
I am an author on a new blog, “BetweenUniverses.com” … that is NOT a site of my ownership, but I DO have a user name and password as an ADMINISTRATOR for that blog. I’ve had password trouble there for some unknown reason, and now can not get onto the blog even to SEE it, not to mention blog or other ‘admin’ duties.
how can I show WordPress that I’m not a hacker TO the site to which I AM AN ADMINISTRATOR !!The blog I need help with is: (visible only to logged in users)
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http://www.betweenuniverses.com/
The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.
This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/
The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.
For more on the difference: http://support.wordpress.com/com-vs-org/
If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.
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Thanks, Aux, for the idea, but that’s not it. Definitely at WordPress.com
I am going to try access on a different puter. The ‘other’ administrator of our site can login with the credentials, just fine. I can see betweenuniverses.com as part of ‘blogs I follow’…but that’s only a ‘tease’ of the site. When I click on ‘see original’ then the block is asserted. -
Sorry – but you are NOT hosted on WordPress.COM
http://www.whois.com/whois/betweenuniverses.com
I also looked at the code and you are running WordPress.ORG 4.1.1 if my memory is correct
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No….you are using the LINK set up by WordPress at the bottom of my first posting…that is a blog that no longer exists. Dang WordPress has not ‘let go’ of that location for some odd reason.
The website and Blogsite I am trying to Access is “BetweenUniverses.com” don’t think url’s are case sensitive. I have the spelling correct.
My co-administrator in Virginia can connect, no sweat.
I can connect to any other WPress blog, no sweat.
I can not connect to BetweenUniverses.com. Can NOT connect on my phone’s browser. Can NOT connect on my wife’s puter either. We are all using same router, but rest of internet seems fine. I conclude that WordPress has blocked access from our IP address cause they think we are hackers. Frustrating to the max. -
If you were hosted on WordPress.COM – the blog would be domain mapped and it is not – I am looking at http://www.betweenuniverses.com/ – also there is no www in any WordPress.COM site – –
If you need help with another site – please post a link that can be clicked on so there is no confusion and another person in the forum can help – I am out the door for other things I must do and I am an unpaid volunteer here that helps from time to time
I am not looking at the link to http://furnitureplusart.wordpress.com/ – it is an empty blog that is hosted on WordPress.COM
No Domain Mapping Found
There is no domain mapping upgrade for betweenuniverses.com. If you would like to use this domain you will first need to set up domain mapping.
There is information on how to set up domain mapping in our support documentation. If you need help after that, please contact our support team.
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@1ranwiz
Auaxclass has clarified that your site is not hosted here at WordPress.COM. This information may help:https:// betweenuniverses.com is hosted by SoftLayer, Inc.
WHOIS
IP Address: 50.22.11.21
Name Servers:
dns.site5.com
dns2.site5.com@auxclass
♫Good sunny morning to you. ♫ -
Pardon my ignorance. I thought that the blog called “BetweenUniverses” was not only located on WordPress, but also ‘hosted’ there. The website “BetweenUniverses.com” is hosted elsewhere it seems. But the BLOG for the website is definitely ‘on’ WordPress.
When i say “on” I think I mean that WordPress software is used to run the blog. The ‘link’ to get to the blog is simply “BetweenUniverses.com” which ‘redirects’ to the blog page, as the website alone has no other content (I think).
I can NOT get any web page when I try to go to “BetweenUniverses.com” on my computer, Nor on my wife’s computer, nor on my smartphone’s browser. HOWEVER… when I turn OFF the phone’s wireless connection, and ‘go to the cell tower’ with the request, then the page “BetweenUniverses.com’ appears immediately as a WordPress Blog. -
Only this empty blog at https://furnitureplusart.wordpress.com/ is hosted by WordPress.COM.
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Problem is resolved. But without any explanation.
I think the blockage was NOT at WordPress, but rather at the hosting site which had a security block on my IP address caused by my fumbling with the passwords. They thought I was hacking.
And the blockage probably had a 10hour timeout cycle, which allowed me back in finally.
Thanks for the guidance here ! -
Hooray! It’s so good to hear you resolved this. In the future please post to the correct support forum for that site.
WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
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