Blocked from my main account

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  esmeevepimlott · Member · Nov 27, 2017 at 11:00 pm

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  Currently I have lost all access to my premium account under the url the-distants.com. This happened after it crashed when I was trying to change the layout and refused to let me save changes. This has lead to the url not working and completely vanishing also blocking me from logging in so I can’t access the live chat option to fix the problem. I need this fixing as soon as possible.
  The website referenced

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  wdn2020 · Member · Nov 28, 2017 at 3:19 am

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  This is a self host site.

  Please work with your web host and/or go to WordPress.org for support: https://wordpress.org/support/

  This support forum is only for site hosted by WordPress.com

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  fstat · Staff · Nov 28, 2017 at 9:07 am

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  Hi there,

  Your site the-distants.com is not hosted here at WordPress.com. It’s hosted by TSOHost.

  This support forum is for sites hosted at WordPress.com. Your question is about a self-hosted WordPress site and you’ll find help at the WordPress.org forums and at your hosting provider.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.