blocked from my site by phone wordfence block

  • Unknown's avatar
    commiebane · Member ·

    Tried to log into my site. Was blocked by a, supposed, message from the site owner, using wordfence, saying the administrator had blocked my access.

    I AM the site owner and WAS the only administrator.

    The phony page advises me to enter my email address and click to request an email that would help me regain access to MY site.

    This site was just reinstalled from another hack referring any attempt to log in to a blank page. Wordfence, updraft, akismet installed and up to date. It has only been about 10 days since restoring the site from a backup. Every day I have to block at least 1-3 “new users” whose addresses are linked to a scam server.

    I’ll have to wipe the site again and restore from backups but it hardly seems worth the time. Just what the heck use is wordfence/etc when anyone can simply log in as a new user and block me out of my site? WordPress doesn’t offer a monthly rate for “prime” I can afford on my retirement.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jagjeetparmar · Member ·

    Hello,

    I can see your site is not hosted on WordPress.com

    This is a public forum that provides support only for the sites hosted on WordPress.com.

    There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
    https://wordpress.org/support/

    You can find WordPress.org support documents here https://codex.wordpress.org/Main_Page

    To learn about the difference between the WordPress.com and WordPress.org please refer to this article:
    https://wordpress.com/support/com-vs-org/

    Hope this helps!

    Cheers!

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