Blocked out after migration to WORDPRESS.COM

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  philthemoser · Member · Apr 27, 2021 at 1:25 pm

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  I have just migrated my blog from .ORG to .COM. For some reason unknown to me I am no longer ADMIIN in the .COM website have been locked out ot the management. I received the email confirming the import but when I log into the website I can only see it as subscriber rather than admin.

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  justjennifer · Member · Apr 27, 2021 at 5:30 pm

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  Hi there, what’s the address of the site you need help with so we can take a look?

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  philthemoser1 · Member · Apr 27, 2021 at 9:33 pm

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  The address is https://inclusive-policy.org/

  It seems that there has been an issue with the roles and permissions. I was admin before but now I am only subscriber and my coworkers who were also admins are either authors or editors.

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  philthemoser · Member · Apr 27, 2021 at 10:07 pm

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  Maybe my real question is why the users from my self-hosted wordpress were not imported into the .COM site. And what happened to them?

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  fstat · Staff · Apr 28, 2021 at 7:22 am

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  Hi there,

  Since you are on the Business plan you have access to our live chat support and therefore I recommend contacting us there so we can more effectively help you resolve your issues.