Blocking Feedback Form Spam

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  thewebwaysmcrmy · Member · Feb 27, 2013 at 9:34 pm

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  Hi,

  I’ve been getting an insane amount of spam on my feedback form (thewebways.net/submissions) that both comes through to my email and to the ‘messages’ part of the Feedback page.

  I have to mark each submission as spam individually and was wondering if it’s possible to block certain email addresses or flag certain words or phrases? I know it’s possible for comments but it’s unclear if the comment backlist also blocks feedback.

  Any help is greatly appreciated as sorting spam from genuine feedback is incredibly long-winded and frustrating.

  Thanks,

  Francesca

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Feb 27, 2013 at 9:44 pm

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  At this time, the comment blacklist does not affect Feedbacks.

  Akismet, the anti-spam system, is a learning engine, so as long as you continue to mark them as spam, it will eventually adapt to the spam trends.

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  thewebwaysmcrmy · Member · Feb 28, 2013 at 9:08 pm

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  Thank you for your help – but can I please suggest that a feedback backlist is considered?! It’s an irritating waste of time having to individually mark 145 feedbacks as spam every week.

  Thanks again,

  Francesca

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  staff-blorbo · Staff · Feb 28, 2013 at 10:18 pm

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  Yes, definitely. I have already made note of the request for consideration.

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  thewebwaysmcrmy · Member · Mar 1, 2013 at 7:07 pm

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  Thank you!

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  staff-blorbo · Staff · Mar 1, 2013 at 7:13 pm

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  You’re welcome!