Blog Cannot be Accessed

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  clarissedesigns · Member · Mar 2, 2016 at 4:55 pm

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  When I log onto wordpress there is a red exclamation point next to the blog link saying the website cannot connect accessed. Then when you go to the WP Admin side I cannot see anything in the visual tab. I can only see what has been written in the text tab. Is there anyway this can be fixed??

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 2, 2016 at 6:01 pm

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  The blog linked to above has had no published content since
  December 18, 2015.

  What is the exact URL starting with http:// of the site you refer to please?

  I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting. And, that is why we are all prompted to provide the relevant URL when we create a new thread.

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  clarissedesigns · Member · Mar 2, 2016 at 6:04 pm

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  I didn’t realize the wrong blog was listed. It is http://clarisse.us/blog.

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  timethief · Member · Mar 2, 2016 at 6:12 pm

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  We provide support only for wordpress.COM hosted sites and that site is not among them. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin.

  You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/