Blog disappearance
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My blog is not showing up at all. The page is blank. I have refreshed and rebooted. The stats page does show up, and it is showing all posts as deleted. The blog title is
http://tablescapesbybev.wordpress.com/. Thanks for your help.The blog I need help with is: (visible only to logged in users)
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Who has access to your log-in information and/or email address?
Did you use the same password for your email account and your blog?
Are you sharing log-in information with anyone or leaving it where anyone can locate it?
Are you remaining logged in on your computer so anyone can come along and access your blog through it?
Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs.
Then read this please knowing that blogs don’t get hacked when security protocols are followed. > http://en.support.wordpress.com/security/
1. If you can log-in go here > Users > All Users and delete any user that does not belong there.
2. Disable post by email > http://en.support.wordpress.com/post-by-email/
3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/
4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
I tagged this thread for Staff. Please subscribe to it so you are notified when they respond.
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No one has access.
Different passwords.
Not leaving log in info around.
I do remain logged in on computer, but no one else uses the computer. There is no one else in the house.
I changed passwords.
I cannot get to users. -
Thanks for the responses. Please try some troubleshooting.
If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:
1. Try clearing your browser’s cache:
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/
3. Try with all browser extensions or add-ons temporarily disabled.
4. Try enabling HTTPS: http://en.support.wordpress.com/https/
If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.
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The blog does not load at all for me either – the staff will need to look at this one – there was another blog earlier today that has the same symptoms
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Please understand that we Volunteers have tagged this thread for Staff to assist you and there are pages of threads with bloggers waiting for Staff assistance. Staff deal with threads that have the earliest dates first and move forward.
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Thanks so much for your help. I can’t see the dashboard at all, so I can’t get to users, third party cookies, or http support.
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Blog suddenly appeared about 20 minutes ago. It ended up “vanished” for not quite 24 hours. If there is anything that I can do to prevent future disappearances, please advise. Thanks for your help!
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http://tablescapesbybev.wordpress.com/ appears to be working just fine now. We did have a brief network issue which this could have been a part of.
Please let us know if it ever happens again!
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