Blog disappeared?

  • Unknown's avatar
    equityadmin · Member ·

    Hi There,

    My blog at nolaedequity.org has suddenly disappeared and is no longer accessible via wordpress.com. All of my posts and pages are not available in the editor and wp-admin forwards me to a page asking ‘nolaedequity.wordpress.com doesn’t exist
    Do you want to register nolaedequity.wordpress.com?’

    Any idea why my blog and all of its content may have disappeared?

    Would love to have the chance to chat about this. Please email me at (email visible only to moderators and staff) or call at [redacted]

    Thanks in advance for your assistance.

    -t

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    There is no phone support here so if you need Staff support see https://en.support.wordpress.com/help-support-options/

    Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

    The best WordPress.COM contact form to use now for Staff assistance is:
    http://wordpress.com/help/contact

    Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

    re: direct email support
    Also note, that you can email WordPress.COM Staff at:
    help@wordpress.com

  • kokkieh · Staff ·

    Hi there,

    Your domain, nolaedequity.org, expired on 8 February and has since been cancelled and removed from our system. It is now in what is called the Redemption Period.

    It might still be possible to get the domain back, but there is a $80 redemption fee to do this on top of the $26 to renew the domain. If we’re unable to recover the domain the amount will be refunded in full.

    Please let me know if you want to try and recover the domain and I can email you a link to pay for the redemption and renewal.

    All of my posts and pages are not available in the editor and wp-admin forwards me to a page asking ‘nolaedequity.wordpress.com doesn’t exist
    Do you want to register nolaedequity.wordpress.com?’

    You were using that domain with a self-hosted site connected via Jetpack. That means none of that site’s content has ever been with us, but it should still exist in your hosting account with whichever hosting provider you were using. Please contact your hosting provider regarding your site content as we’re only able to assist with the domain itself.

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