.blog domain

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  architar · Member · May 11, 2017 at 5:04 am

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  Hi,

  I want a refund on my .blog purchase. I am not able to cancel the domain purchase. Please help me as soon as possible.

  Archita

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · May 11, 2017 at 5:27 am

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  Domains purchased on WordPressdotcom can be cancelled and refunded within 48-hours of purchase.

  If you are within that refund window and logged in with the username account that purchased the domain, you can initiate the refund process in your Manage Purchases dashboard.

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  supernovia · Staff · May 11, 2017 at 10:00 am

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  @architar can you log in with the account you used to buy the domain? I don’t see any purchases on this account.

  Or if you got it at get.blog, log in there.

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  architar · Member · May 11, 2017 at 5:29 pm

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  Hi, I got it at get.blog. I logged in but could not see any link to cancel. I mailed to help team but did not get any answer.

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  supernovia · Staff · May 15, 2017 at 3:53 pm

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  Hi @architar, give them a little time; I’m sure you’ll hear back soon. Good luck!