Blog Follow via Email

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  somersettunited · Member · Feb 23, 2017 at 6:38 pm

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  Readers have clicked on my blog’s ‘Follow via Email’ button, I assume properly confirmed their subscription, because we receive a xxxxx is now following your blog email, but they are not receiving automatic blog updates. Nor do they appear on the Dashboard blog followers listing. Help please

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 23, 2017 at 6:42 pm

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  Followers manage their own subscriptions and specify the frequency of receipt of posts from sites they follow.

  See what Staff said here please:

  Ask them to click the “manage subscriptions” link at the bottom of one of the old emails. Then on the webpage that appears, click on “settings” and make sure that “block all emails from WordPress.com” is not checked. https://en.forums.wordpress.com/topic/email-to-my-followers-stopped?replies=5#post-2552242

  Other checks your followers can make include:
  looking in their email client spam filters;
  and, if they use gmail or google apps they can consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If they are not successful, they will need to login and communicate with Staff in this thread. We type modlook into the sidebar tags on threads for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to the thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.