Blog got deleted when cancelling an upgrade plan

  • Unknown's avatar
    kyuudere · Member ·

    Hi, I’m in need for help. I tried to cancel my wordpress upgrade plan, but wordpres just delete my blog and I can’t even restore it. I didn’t even archived my post and I really want my wordpress blog to be back. Can you help me?

  • staff-arya · Staff ·

    Hi there,

    If you have deleted your site in error and it’s still in the 30 days window, it can be restored. I am adding “modlook” tag so that a staff can take a look and provide you the resolution.

    You can check more about deleting site at:
    https://en.support.wordpress.com/delete-site/

    To know more about cancelling upgrades, check out the link below:
    https://en.support.wordpress.com/manage-purchases/#canceling-upgrades

    Thanks!

  • Unknown's avatar
    kyuudere01 · Member ·

    Hi staff-arya, thanks for the help. I’m creating another account because apparently my previous account and my site was suspended due to violating their terms of service (I think cancelling my site’s upgrade plan caused this? I’m not sure but I can’t think of other possible reason), hence my previous account can’t even make another post in the forum support. I had tried to submit a complaint form and sent it to wordpress, and I explained my situation carefully.

    Thankfully I can still export the content of my suspended site through the dashboard’s export tools as an xml file. It’s going to be a real pain if I have to make another site and re-posted my old posts by selectively editing this messy formatted xml file. So I hope wordpress would restore my site.

    Anyway, thanks for the reply.

  • Unknown's avatar
    justjennifer · Member ·

    sakyuuga.wordpress.com is no longer available.
    This blog has been archived or suspended in accordance with our Terms of Service.
    For more information and to contact us please read this support document.

    Hi there, you’ll want to contact our Terms of Service team for help with your suspended site since we cannot discuss or resolve this issue here in our public forums. You can reach them by using the form at http://en.support.wordpress.com/suspended-blogs/

    If you have already filled out that form, please be patient for their reply. Thanks.

    Closing this thread to further replies.

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