Blog has deleted everything
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I am trying to get my blog back up and running, part of my university grading was via online blogging, I have spent so much time on my blogs and now they are gone, would you be able to retrieve them for me please?
my domain is saellis88.wordpress.com then I changed it to derivebysound.wordpress.com then 24 hours later my blog is gone for both, please please help me asapmy email is (email visible only to moderators and staff)
My phone number is [redacted by mod]
Regard Shane EllisThe blog I need help with is: (visible only to logged in users)
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https://saellis88.wordpress.com/ has not been deleted.
https://derivebysound.wordpress.com/ has not been deleted. -
Both sites are empty.
re: hacked accounts and blogs
If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.
For you the question that needs to be answered is: Who, aside from me, has access to my login information?
Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.
Read > http://en.support.wordpress.com/security/
Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
You can also reset your password via your Settings tab on the WordPress.com home page:
http://wordpress.com/#!/settings/Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/
Run a security scan on your computer.
Never leave your computer logged into your blog and walk away from it. Always log out properly.
P.S. Staff have records of who did what under which username and login information and when they did it. I flagged this thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.
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P.S. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/
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I did not allow anyone to have access and even if someone did hack into my account it still says “post your first blog” you state that you can see the activity within the site domain, could you please elaborate, is this fixable?
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I flagged this thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.
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I searched modlook but it appears to be a clothing line, could you possibly link it to me?
Sorry to be impatient but I submitted my work not long ago and have come back to find out that my months work has gone 4 hours before submission deadline -
I tagged the thread do Staff with modlook. You subscribe to this thread and wait patiently in line with everyone else for Staff assistance. Staff answer threads tagged for their attention in order of datestamps. As would be expected, the threads with the earliest date stamps are answered first, as Staff works their way forward to the most recent dated threads.
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I understand first come first serve but I can subscribe to the thread because I don’t know where to find it, could you please link me to it or further direct me?
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Hey there,
This is a known issue and I have reported it internally. I’ll let you know in this thread once the issue has been resolved. Sorry for the inconvenience.
Thanks! -
Thank you very much, do you have a rough guess of how long this could take? its just so I know what to do with my university work that is on there, whether to start over (if I can get an extension) or whether this could be resolved within before I put in the extra work, cheers
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Hey there,
it should all be fixed now. Check for me and let me know if you have access to the site.
Thanks!
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if possible, could you delete the latter version of the (email visible only to moderators and staff) domain, I would like to keep the domain but when the blog couldn’t find the domain I attempted to re-enter it but I seemed to have created 2 with the same address, I could imagine this would be adding to the problem?
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Hi there,
I logged in under your account and do see both sites as you mention. But I was able to access and view the site without issue from both versions. You cannot see either version while logged in?
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I can see them now, just sometimes they have been disappearing but they seem stable at the time being, thank you for your help, I hope that it didn’t take to much of your time.
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