Blog homepage and menu update issue

  • Unknown's avatar

    The home page of my site no longer wants to update. The new articles are no longer displayed there, nor the updates in the menu, or the modifications of classification of articles yet well validated on my administrator area.
    In short, the home page and the menu remain fixed at the June 2021 version regardless of the changes I make on it.
    I sometimes see the updates appear on the computer version but never on the smartphone version of my blog!

    Site: htpps://www.globetrekkeuse.com.
    Correct account: Unknown

  • Unknown's avatar

    It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted at OVH.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    The WordPress.org forums are a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

    You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

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