Blog importing

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  csatte · Member · Dec 4, 2018 at 3:45 pm

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  Hi there! I was trying to import my blog from tumblr overnight, but my laptop went to sleep. So, I followed the instructions, cleared the account information, and tried to start the import again. however, im being told that i can’t have more than one import running at a time. Is there anything that I’m missing or that I need to do?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Dec 4, 2018 at 3:57 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with resetting the importer.

  You’ll likely receive a response within a few hours from a staff member, but in the meantime, you may wish to take a look at this thread: https://en.forums.wordpress.com/topic/tumblr-imports/

  Once it’s reset, please bare in mind the following as advised by staff:

  Please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.

  Hope this gets resolved soon, and don’t worry, creating a forum thread, as you’ve done, is the best thing to do. :)

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  staff-zinnia · Staff · Dec 4, 2018 at 4:31 pm

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  Good morning –

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.