Blog inaccessible, "DNS needs to be updated"
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Cannot access my blog. Renewed domain but while it says domain will expire Oct. 19th, 2014, when I click “manage my subscriptions” I get a notification it expired on Oct. 20th 2013, and it says “DNS needs to be updated”
The blog I need help with is: (visible only to logged in users)
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It looks like your domain name is in Redemption, you will need staff help to renew it.
I have flagged this for the staff to help
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It looks like the domain lambdacreations.com expired with us 43 days ago, on October 20, 2013.
Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order. You can learn more about domain expiration here:
During this time, we may still be able to recover your domain for you, but it will cost the regular renewal fee plus an $80 late renewal fee imposed by the domain registrar.
If you do not wish to pay the $80 fee, you may let the domain expiration process continue and attempt to register the domain again at the regular price once it has expired completely. However, during that time someone else may purchase the domain first, in which case you will be unable to register it again.
Please let me know how you wish to proceed.
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Actually, I see a recent transaction on this account for domain mapping, but not the domain renewal itself, so I’m going to look into this further for you.
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Thanks so much to jackiedana for looking into this, and auxclass for flagging this for staff support! This site means a lot to me and I appreciate the help!
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You be welcome – hope it all works out well – the staff & jackiedana have a good record of fixing these things if they can be fixed at all
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I was able to sort things out with your domain, and everything is now renewed for you through October 20, 2014.
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Thank you so much Jackiedana! It’s working again, and I sincerely appreciate you fixing it!
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You’re very welcome, and I apologize for the confusion. Looks like some wires got crossed on our end. I’m glad it’s all sorted out for you now.
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