Blog is not loading when URL is entered.

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  amyfsherman · Member · Aug 7, 2014 at 4:00 pm

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  I mapped my domain name with wordpress and my blog isn’t loading when I put in my URL. I have been able to load posts and everything looks in order. I know it takes a couple of days, but I am not sure I have done everything correctly.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Aug 7, 2014 at 6:10 pm

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  Hi there,

  It looks like we’re almost there! The name servers on krankykitty.biz aren’t pointed to WordPress.com yet.

  Could you follow the instructions listed here to change the name servers to point to WordPress.com?

  http://en.support.wordpress.com/domains/map-existing-domain/

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  amyfsherman · Member · Aug 7, 2014 at 6:33 pm

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  NS53.DOMAINCONTROL.COM
  NS54.DOMAINCONTROL.COM

  No Jeremy, I have not been able to follow those instructions. That is where I get stuck. The above are nameservers from GoDaddy. Are they needed?

  PLEASE help me get this connected. I am going insane. I want my URL to be simply krankykitty.biz

  I have to head out for a while. I will be back.

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  amyfsherman · Member · Aug 7, 2014 at 8:25 pm

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  Do I need to go through GoDaddy? I called there the other day and someone told me they could redirect it, but if I did it through WP, it would be better for SEO.

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  jeremeylduvall · Member · Aug 7, 2014 at 10:22 pm

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  Hi Amy!

  The nameservers you mentioned (DomainControl.com) aren’t for WordPress.com. They’re for GoDaddy. Think of nameservers as directions of sorts. They tell your domain where to look for information. We want your name servers to look like this:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  You should be able to switch these using the instructions found here:

  http://support.godaddy.com/help/article/664/setting-nameservers-for-your-domain-names

  Specifically, I’m referring to those under “Setting Nameservers for a Domain Name Registered with Us”. Can you give that a try?

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  amyfsherman · Member · Aug 7, 2014 at 11:31 pm

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  Jeremy,

  I went to the link you sent me. I couldn’t change the nameservers in the standard mode. I went to custom and added the three wordpress NS .coms you listed above.

  Still not working. Here is the message I get when trying to go to krankykitty.biz:

  “The webpage at http://krankykittydotbiz.wordpress.com/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.”

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  jeremeylduvall · Member · Aug 7, 2014 at 11:38 pm

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  Great! That’s actually good news. It’s working correctly for me. Just clear your cache as described here:

  Solve Common Browser Issues

  That should do the trick!

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  amyfsherman · Member · Aug 7, 2014 at 11:43 pm

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  Awesome-O-2000! Finally up and running. Thank you for all your help. I’m so proud of myself. (I’m too old to be figuring this shit out.) Thanks again!

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  jeremeylduvall · Member · Aug 8, 2014 at 4:28 pm

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  You did great! Please let me know if you need anything else.