Blog is not working

• 

  naakitifloral · Member · Jan 18, 2016 at 9:19 pm

  • Copy link
  • Add topic to favorites

  Our blog website does not work at all at the moment. I logged in and it does not even have the blog listed for me to edit. If we try to visit the blog address, it is just a blank white page.

• 

  timethief · Member · Jan 18, 2016 at 9:20 pm

  • Copy link

  Well, what is the URL of this website, please?

• 

  naakitifloral · Member · Jan 18, 2016 at 9:22 pm

  • Copy link

  naakitifloral.com/blog

• 

  timethief · Member · Jan 21, 2016 at 3:32 am

  • Copy link

  That site is not hosted by wordpress.com and we do not provide support for sites that are not hosted here. You need to contact your web host.

  naakitifloral.com is hosted by RackSpace
  WHOIS: Click Here
  IP Address: 72.32.177.49
  Name Servers:
  ns.rackspace.com
  ns2.rackspace.com

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a wordpress.ORG software install on paid hosting, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/