blog name problem

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  myvietnamtours · Member · Jul 22, 2013 at 6:43 am

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  my blog name is myvietnamtour.wordpress..com but I just upgraded it to:myvietnamtour.com by paying 13$/year,But when I go into myvietnamtour.com,why it did not lead to myvietnamtour.wordpress.com.?pls help me.thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jul 22, 2013 at 7:05 pm

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  It looks like your domain is not pointing to WordPress.com name servers yet:
  http://en.support.wordpress.com/domain-helper/?host=myvietnamtour.com

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let us know if you have any questions!

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  myvietnamtours · Member · Jul 25, 2013 at 2:09 am

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  Hi,I have read your instructions but still have confusions.so that means I have to register:myvietnamtour.com with you?because I have not register it yet.I just paid for an upgrade of mapping.so in order to use a custom domain like:myvietnamtour.com.I will have to pay for registering it and pay for mapping it?

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  staff-ozmodiar · Staff · Jul 25, 2013 at 5:56 pm

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  If you have not registered myvietnamtour.com, then you are sadly out of luck. Someone else registered it in 2005.

  So you will need to pick a new domain name to use. I will cancel the domain mapping for myvietnamtour.com and refund that payment to you since you cannot actually use it.

  Please let me know if you have further questions or if anything is unclear.

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  staff-ozmodiar · Staff · Jul 25, 2013 at 5:58 pm

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  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

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  myvietnamtours · Member · Jul 26, 2013 at 7:58 am

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  thanks for your refund.I have just registered new domain:myvietnamtour365.com,and it works.Can you tell me how to create an email address like:(email visible only to moderators and staff)?many thanks!

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  staff-ozmodiar · Staff · Jul 26, 2013 at 7:05 pm

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  We have a support document for email here:

  http://en.support.wordpress.com/domains/add-email/

  Take a look through that page and let me know if you have any further questions. I’ll be happy to help.

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  myvietnamtours · Member · Jul 27, 2013 at 1:58 pm

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  Hi,I have followed your support ducument and get stuck when I do not know how to enter DNS records such as:. DNS record type, the code and the respective values separated by space.
  Enter CNAME and add a space.
  Provide the zb****** code followed by a space.
  Enter domain.zoho.com
  in the plain blank

  Could you pls help me to understand that?thank you!

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  kardotim · Member · Jul 29, 2013 at 1:57 pm

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  Did you copy the zb*** code when doing step 4? Otherwise feel free to send me the code and I’ll set the records for you.

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  myvietnamtours · Member · Jul 30, 2013 at 1:27 am

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  thank you very much for your instructions.it is easy to understand.I did it successfully.

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  kardotim · Member · Jul 30, 2013 at 4:53 am

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  Great! Please let us know if you need any further assistance!