Blog off the air

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  idealfarma123 · Member · Oct 1, 2015 at 11:32 am

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  My company – Idealfarma – has a WordPress blog, but it is unavaiable for around one month. I´m the new marketing manager in the company, and I don´t know the details about our account. I would like to know why the blog is out and more details, because we need to have the blog on air again. Can you help me to understand that? Thank you. Regards! Fábio

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  carladoria · Member · Oct 1, 2015 at 4:31 pm

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  Hi,
  Do you have the link to your blog? Could you provide us that so that we have a better understanding of your problem?

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  idealfarma123 · Member · Oct 1, 2015 at 4:57 pm

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  Carla, hi! Of course! The link to the blog is http://idealfarma.com.br/ideal/
  Is that you need? Thank you!

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  timethief · Member · Oct 1, 2015 at 5:06 pm

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  That site is not hosted by WordPress.COM and we do not provide support for it. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page