Blog page of my site and blog posts don’t work properly anymore

  • aleone89 · Staff ·

    Hello there,

    Somethings stick out to me on this thread…

    search function a blank page appears even if i reload the page a few times!

    -The browser returns an entirely blank page without any error message

    -It happens only with this specific search term up until now

    I don’t know then what is wrong because on my PC it works!

    The intermittency and varied results across browsers, makes me wonder if there could be an adblocker in the mix somewhere, or another browser extension causing an issue.

    Are you using anything of that nature?

  • Unknown's avatar
    musicdoc1 · Member ·

    when I search for the term “As natural as possible” on the blog posts page as well as on my homepage widget search function a blank page appears even if i reload the page a few times!

    I get the same result described by @cosmicpurpleloveslowtemple when performing this search on their site, a blank white page. The Firefox web console error identified is a “500 internal server error.”

    Some other keyword searches that also produce 500 errors include the following:
    as natural
    natural as
    natural as possible
    as possible

    In some cases the error produces a white screen, while in other cases it gives no search results, displaying the background where the results would be, without producing a Nothing Found error message.

  • Unknown's avatar
    musicdoc1 · Member ·

    I found it interesting that while both “as natural” and “natural as” produce 500 errors, and “as possible” does as well, the phrase “possible as” produces results. However, if you click the “Older Posts” link at the end of the first page of results on the phrase “possible as,” it produces a blank white screen, with a 500 error message.

  • staff-totoro · Staff ·

    @musicdoc1 thank you for that extensive testing, I have replicated it on my end using the search widget in the footer of the site as well.

    I’ve reported this to our dev team so they can investigate what the issue is, but as you point out it’s clearly very odd, and in my testing seems to be an issue that is specific to this site.

  • Unknown's avatar
    slowspacetemple888 · Member ·

    @staff-totoro

    It is not only on the homepage but also in the posts editor search function!

  • Unknown's avatar
    slowspacetemple888 · Member ·

    Thank you all, the problems seem to be solved!

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