Blog Photo
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In my blog post my photo looks perfect, but on my homepage where you can see all of my posts it has cut my head off in the photo. Is there a way to change that? Thank you in advance!
The blog I need help with is: (visible only to logged in users)
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Hi @mmiracle7 ,
I tried looking at your site, but it seems you have it set to private. I will do my best to assist you without seeing your site. But since you are on a paid pan with WordPress.com, you could start a chat session with a staff member. They will be able to see your site and help you right away. You can get personal help from staff from this link.
https://wordpress.com/help/contactIn the meantime, could you let us know what theme you are using? Many themes have specific dimensions they require for your featured images to show properly. My best guess at the moment is that the image you are using may not be following those dimensions.
If you want to get assistance through live chat, go right ahead! It would be quicker and easier :-) But if you would like to continue with this forum thread, then I have sent you a request to be able to see your site. I would be more than happy to help you.
All the best!
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@musicsuzuranbbc Thank you so much for your help. I did not even know about the chat session.. Can you say newbie? lol. Since I was unable to change the previews of my photos I went to a different layout that worked out better for me anyways. Once again thank you so much!!!
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Hey, no problem, @mmiracle7 . I’m glad you found something that works.
Yup, every paid plan comes with unlimited chat support sessions (and personal email support, too), so you might as well make the most of it! Staff are helpful and fun and you’ll get the answers you’re after much quicker than the forums.
Cheers! :)
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