blog post number

  • Unknown's avatar
    kdseefari · Member ·

    I have 58 blog posts. Settings are 10/page. I notice that it is dropping off the oldest post from displaying on the site when I add a new one, so that the max posts that seem to be available to a reader is 50. Is there a setting I need to adjust? Using Astra theme, if that matters.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there! 

    Unfortunately, we cannot assist because your site is not hosted on WordPress.com. It’s a self-hosted WordPress.org site hosted by a different hosting company. 

    We do not have access to self-hosted sites, so I cannot see the setup of the backend of your account.

    To clarify:

    • WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You also have access to professional assistance via Happiness Engineers to address any issues you encounter.
    • WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing. You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code but also more responsibility to ensure those things are operating correctly.

    Our support page dives more into the differences:

    https://en.support.wordpress.com/com-vs-org/

    I recommend contacting your site host, as they would be better positioned to assist you since they have access to your account. Also, the open-source forum community is always available and prepared to help users with self-hosted sites: https://wordpress.org/support/forums 

    If you’d prefer our world-class support (the yearly Business plan gives you access to 24/7 live chat support, for example), you can migrate your entire site to WordPress.com. I recommend the Business plan for this, as you will get to use the same themes/plugins you already have on your site, but you are welcome to explore other WordPress.com plans.

    Let us know if you have any further questions.

    Regards

  • Unknown's avatar
    kdseefari · Member ·

    Thank you. I actaully contacted my host first via their chat, and they said it was a wordpress issue because they didn’t have any limits and I needed to contact you. I will try them again.

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    If your host asked you to contact WordPress, you may want to post on the WordPress.org support forum here, which is more suited for sites like yours that use the open-source WordPress.org software.

    Thanks!

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