Blog post overriden by most recent version in browser

  • Unknown's avatar
    heparkes · Member ·

    Hello

    In fairly typical new blogger fashion, I have lost this evening’s work on a post and am fairly devastated. I was uploading the final photos when I accidentally clicked off the post. When I returned, a message popped up saying that a more recent version of the post had been saved in my browser history. I selected update. However, it only updated the title and all the content reverted to a version a few hours earlier.

    I’ve tried recovering a version from the editor in dashboard, but there’s nothing. The most frustrating thing is that in the preview I can see the updated title and photo but when I click through it’s the old version. So it’s somewhere with WordPress but I can’t seem to access it!

    I’ve now learnt my lesson re frequent saves etc but is there any way I can recover an earlier point in time version if I’ve been editing the post in the Beep Boop editor?

    I’d be so grateful if I could.

    Many thanks

    Hayley

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    There is a long standing issue Staff are aware of if you use the new post editor for creating or editing posts.

    Provided you did not create the post in the new Beep Beep Boop editor where it’s saved only on your browser, and is not auto-saved to the servers for your blog you may be able to recover a lost post or page.

    If the post was created on the dashboard of your own blog at Dashboard > Posts > All Posts > Add New then you ought to be able to recover a lost post or page from revisions if needs be.
    http://en.support.wordpress.com/posts/post-revisions/

    See also if applicable > restoring from trash http://en.support.wordpress.com/trash/#restoring-from-trash

    To locate draft POSTS Dashboard > Posts > All Post > Drafts
    http://hayleyinthekimberley.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=post

    To locate draft PAGES Dashboard > Pages> All Pages > Drafts
    http://hayleyinthekimberley.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=page

    (If you are referring to a Page then see here > http://en.support.wordpress.com/pages/page-revisions/)

    If you cannot locate a revision or restore from Trash then the content has been lost and cannot be recovered.

    I recommend:

    1. Always create your posts on the dashboard of your own blog at
    2. Dashboard > Posts > All Posts > Add New
    At the top of the new editor page when creating a post you should see a link to use the Classic view instead. Click that link. Then, if you have cookies enabled on your browser your preference will be saved unless or until your clear your cookies, and it will take you to the classic editor automatically every time you create a new post via the drop-down menu in the black admin bar or edit a post via the edit button on the blog itself.
    3. Immediately after creating a post and entering a title click the save draft link. Thereafter, “click save draft” frequently.
    4. Always allow pages to fully load before clicking any other links.
    5. Never leave a post or page open for content creation or editing and walk away from it, or open another tab in the same blog and work on something else while it is still open. Save it properly and return to edit it later.
    6. Use an offline blog editor so you have backups on your own computer http://en.support.wordpress.com/xml-rpc/

  • Unknown's avatar
    timethief · Member ·

    At the top of the new editor page when creating a post you should see a link to use the Classic view instead. Click that link.

    Unfortunately Staff have removed that link.
    Dashboard > Posts > Add New
    http://hayleyinthekimberley.wordpress.com/wp-admin/post-new.php

  • Unknown's avatar
    heparkes · Member ·

    Thanks timethief, I have already gone through all the steps you’ve posted thanks to your previous posts. Is there any way to flag this with staff?

    I know that the wordpress servers must have it somewhere as I can see the updated version when I preview draft posts through the beep boop editor, but it reverts to the old version when I click through.

  • Unknown's avatar
    timethief · Member ·

    I tagged this thread for Staff to take notice of your issue and feedback. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi @heparkes,

    It looks like you have several recent drafts around the same timeframe. Can you let me know the title of the draft you’re referring to?

  • Unknown's avatar
    heparkes · Member ·

    Thanks timethief for the tag and thank you jeremeylduvall for looking at this.

    It was called “Crossing the Ivanhoe or Things We’d Best Not Tell the Insurers”. The browser reverted it to the previous day’s version which was around 700 words. The version I had been about to finalise had just had a couple of pictures inserted and was more like 1200 words.

    In terms of timeframe, the override happened approximately one hour before I posted to this forum.

    Thank you!

  • Unknown's avatar
    jeremeylduvall · Member ·

    I’m trying to track down that revision. There are two posts in your trash here:

    https://hayleyinthekimberley.wordpress.com/wp-admin/edit.php?post_status=trash&post_type=post

    I’m wondering if somehow either of those posts would contain the missing revision? The revision you’re describing definitely isn’t in the post titled “Crossing at Ivanhoe or Things We’d Best Not Tell the Insurers”. Did you perhaps change the title after creating a previous draft?

  • Unknown's avatar
    heparkes · Member ·

    Nope, I did not delete it!

    I had been working on it for about two hours when my browser froze and then said “your browser has stored a more recent version of this post, do you want to update it?”. I said yes, and then it reverted to the previous day’s version. I did change the title but just to add extra words, so it was “Crossing the Ivanhoe”. Bizarrely, the title stayed the same. Also, in the lists of draft posts I can see a picture that I inserted just before it crashed and reverted, but when I click through there are no pictures in the post.

    I checked the revisions tab, I checked trash. Aside from my sloppy saving (lesson learnt) I think the problem lies with how your post editor interacts with browser caches. And also, autosave would be a super helpful feature…

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi @heparkes,

    I’m really sorry that this work has been lost. I can understand that it’s incredibly frustrating. I’ve searched your revision history, and I can’t find the version you’re describing. When you visit the New Editor at wordpress.com/post, you’re not offered a chance to restore a different version. Correct?

    I’m not 100% sure what happened here, but my best guess is that something occurred within the browser that caused it to A) stop saving more recent drafts and B) eventually freeze. When the browser was restarted, it thought that the previous day’s version was the most recent version. I’m going to try to produce this in Chrome (looks like that’s the browser you’re using), but unfortunately, I don’t have a great solution for you right now. My best solution would be to use the actual save button at regular intervals (maybe every 20-30 minutes?) when you’re working on a post for that length of time.

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