Blog Post subscriptions
-
Since I have become an admin on a site hosted by WordPress, I am receiving unwanted blog posts and comment posts via email from blogs I have not subscribed to. When I go to ‘manage subscriptions’ it says I am not subscribed but I keep receiving the emails. Please help!
The blog I need help with is: (visible only to logged in users)
-
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
Go to this page https://wordpress.com/me/notifications/subscriptions in the meanwhile and take the temporary measure provided there at at the bottom of the page.
_ Block Emails
Block all email updates from blogs you’re following on WordPress.com
Then save notification settings. -
@lisamstarbuck we’d be happy to help you troubleshoot. Are they going to a different email address than the one you have on file here?
https://wordpress.com/me/account
Also, can you give a link to one of the sites where you have an unwanted subscription? I can check to see whether it’s using our services.
-
-
-
The issue was that my email address had originally been used for another user’s account and a request was made to change it to the user’s email address. However, the new email address had not been verified, so the old email was still in place for the account, causing me to receive the user’s notifications. I cancelled the change request and changed the email address again, generating another verification email. Once the email address change had been verified, the account’s email was changed to the new one and I have not been receiving any more notifications from that account’s subscriptions.
-
- The topic ‘Blog Post subscriptions’ is closed to new replies.
WordPress.com Forums 